Shipping Fees:

• Canada & United States : FREE shipping

Estimated Delivery Times:

• Canada : Average delivery in 10 to 20 business days.
• United States: Average delivery in 8 to 15 business days.

Shipping & Returns

Shipping destinations

We currently ship only to Canada and the United States.

Free standard shipping

Standard shipping is free on every order to Canada and the United States, with no minimum purchase.

Processing and delivery

Orders are normally processed within 1–3 business days, Monday through Friday, excluding holidays.

• Canada: approximately 10–20 business days after dispatch.
• United States: approximately 8–15 business days after dispatch.

Delivery times are estimates and can be affected by carrier, weather, customs, or peak-season delays. A tracking link will be emailed after dispatch.

Returns

You may request a return within 14 days after delivery. Items must be unused, unwashed, undamaged, and in their original condition with all tags and packaging.

Email bubbi.css@gmail.com with your order number and reason for the return. Wait for authorization and the return address before shipping the item.

Customers pay return shipping unless the item arrived damaged, defective, or incorrect. Use a trackable service.

Refunds

Approved refunds are issued to the original payment method within 14 business days after the returned item is received and inspected. Your financial institution may require additional processing time.

Exchanges

We do not process direct exchanges. Return the original item under this policy and place a new order for the color or style you prefer.

Damaged, defective, or incorrect items

Contact us as soon as possible, preferably within 48 hours of delivery, and include your order number and photos. We will arrange an authorized replacement or a refund to the original payment method, as appropriate.

Designed for ergonomic positioning

When adjusted according to the product instructions, the carrier is designed to support a seated M-position with the baby facing the caregiver.

Structured support for the caregiver

A structured waist and lumbar panel and adjustable padded shoulder straps are designed to help distribute weight. Correct adjustment is important, and comfort can vary from person to person.

Easy to adjust

Adjustable straps and secure buckles help caregivers obtain a close, supportive fit. Check every buckle and strap before each use.

Materials selected by model

Bübbi carriers use woven textiles selected for comfort, support, and everyday durability. Fibre composition varies by model. Refer to the sewn-in product label for the exact composition and care instructions.

Designed for 7–44 lb (3.2–20 kg)

Use is subject to the fit and developmental requirements in the product instructions. Always follow the sewn-in label and instructions, keep the baby’s face visible and airway clear, and use only the carrying positions permitted by the instructions.

Available in distinct colors and patterns

Refer to the product title, selected variant, and photographs for the exact color or pattern included with your order.

Materials & Care

Materials

Bübbi baby carriers use soft, breathable woven textiles selected for comfort, support, and everyday durability. Fibre composition can vary by model. For the exact composition of your carrier, refer to the sewn-in product label.

Care

Always follow the care label attached to your carrier. Unless the label states otherwise:

• Fasten all buckles before washing.
• Hand wash in cold water with a mild liquid detergent.
• Do not use bleach, stain remover, or fabric softener.
• Do not wring or tumble dry.
• Lay flat or hang to dry away from direct heat.

Before each use, inspect the fabric, seams, straps, and buckles. Stop using the carrier if any part is damaged.

The Bübbi structured carrier is designed for babies weighing 7–44 lb (3.2–20 kg), subject to the fit and developmental requirements in the product instructions.

• Follow the sewn-in product label and instructions before use.
• Keep the baby’s face visible and airway clear, with the chin off the chest.
• Use only the carrying positions permitted by the product instructions.
• Adjust all straps for a close, supportive fit and check every buckle before each use.
• Inspect the fabric, seams, straps, and buckles before every use. Stop using the carrier if any part is damaged.

If you are unsure whether the carrier is appropriate for your baby, consult a qualified healthcare professional before use.